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FAQ

WHAT ARE THE WOMEN'S SHIRTS LIKE?

Our Women's Relaxed Scoop is super-soft 100% cotton, has a relaxed, loose fit and a deep scoop neck. It's easy enough to wear every day with leggings but stylish enough to dress up for going out. 

Our Crewneck Tee is a tri-blend of polyester, ring-spun cotton, and rayon. It feels super-soft, like you've had it for years. It's unisex sizes so it's a little longer and roomier than our Relaxed Scoop.

Our Terry Raw Edge Raglan is a blend of 50% ring-spun cotton and 50% polyester French terry lightweight jersey. It's loose around the shoulders, you can wear it off one shoulder or both for a wide boatneck, and loose through the body and arms.

To find your perfect size, see our sizing charts here.

WHAT ABOUT MEN'S/KIDS'/BABIES'?

All of our Men's and Kids'/Babies' apparel is 100% cotton. Mens and kids' shirts are basic crewneck tees. Baby onesies have a neckband designed for easy on-and-off and can shrink an average of one size when put in the dryer.

To find your perfect size, see our sizing charts here.

WHEN WILL MY PRODUCT GET HERE?

All apparel and bag orders take 2-7 business days to process and necklaces take 7-10 business days. All US orders are shipped via USPS First-Class Mail and take 1-3 business days. 

Please note we use several different vendors and so products may arrive separately.

WHAT'S YOUR RETURN/EXCHANGE POLICY?

If your product is damaged in any way upon arrival, please let us know right away so we can replace your product. We are unable to accept returns or exchanges of any other kind.

Please read our sizing guide before placing your order.

THE PRODUCT I WANT IS SOLD OUT, WHEN WILL YOU GET MORE?

We love your enthusiasm about our products, but unfortunately due to the high volume of emails we receive regarding this (especially about our necklaces!) we are not able to get back to everyone. Please know that when the item is restocked you will see it on the website and we will share about it on our Instagram (@shopsource). 

YOU USED TO HAVE A DESIGN/PRODUCT/STYLE OF SHIRT THAT YOU DON'T HAVE ANYMORE, CAN I GET THAT DESIGN/PRODUCT/STYLE OF SHIRT?

As a new business, we are often testing new products and changing up designs and styles we offer. Sometimes things work and sometimes they don't. 

Please know we unfortunately are not able to accommodate special requests for "retired" designs/products/styles. However, we do absolutely love feedback and you are more than welcome to contact us and let us know what you would like to see come back to our shop and we'll take it into consideration for the future!

OH NO, I ENTERED THE WRONG SHIPPING ADDRESS!

We get it, mistakes happen! If you realize after you've hit "submit" that you entered an incorrect shipping address, please email us immediately with the correct address. Our apparel and bags are produced by a manufacturer and we need to let them know as soon as possible that there is an address change before they push your product through.

If you don't notice the mistake until the order has shipped, again, please email us immediately. We will then cross our fingers that the product is sent back to us. Once it is, we will resend it to you, with the correct address you provided.

In these cases where the shipping address was entered incorrectly by the customer, we are unable to offer refunds, replacement product, or store credit. So please, triple check your address before submitting your order!

I'M A BLOGGER AND I WOULD LOVE TO SHARE ABOUT YOUR BUSINESS ON MY BLOG, CAN YOU SEND ME A SHIRT?

Wow! We are so thankful that you are interested in our business! We have been very blessed by people sharing about us on their websites and blogs. Because of the large number of people who ask, we're not able to give away shirts to everyone. However, we would still be so thankful if you shared about us on your site and would love to share your #SourceStyle with our followers as well! 

I WOULD LOVE TO HELP/COLLABORATE/BE A PART OF SOURCE, HOW CAN I DO THAT?

First of all, thank you so much for loving our company and wanting to be a part of what we're doing! If you're interested in any of the above things, please email us at hello@shopsource.org and we will get back to you as soon as we can!