Miami, Florida, United States

Training Specialist

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Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth. 

Onsite in Miami, FL  

Full-Time Position 

Are you ready to make an impact? 

WHAT YOU’LL DO:  

Join the team at Kaseya as a Training Specialist and be the driving force behind empowering employees with the skills they need to excel. As a pivotal player in our organization, you will organize engaging training programs, foster a culture of continuous learning, and propel our workforce towards success.  

 

WHAT WE ARE LOOKING FOR:  

We are looking for an engaging training specialist who will report directly to the Manager of Training and Development in the Human Resources department.  

THE SCHEDULE:  
This role in full time in office based in our Miami, Florida office.  

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

  • Design, develop, and implement training programs that align with organizational goals and objectives. 
  • Identify training needs through assessments, feedback, and performance evaluations. 
  • Provide learning and development services to departments across the company.  
  • Create training materials, including presentations, manuals, handouts, multimedia resources, and asynchronous products such as E-Learning modules.  
  • Arrange and schedule training sessions, ensuring availability of trainers, facilities, and participants.
  • Understands basic concepts of information security and cybersecurity awareness.  
  • Conduct training sessions, workshops, and seminars, either in-person or through virtual platforms.
  • Track participant progress and assess the effectiveness of training programs.
  • Gather feedback through surveys, assessments, and discussions to make necessary adjustments.
  • Provide regular updates to management on training progress and impact.
  • Mentor and guide trainers or facilitators to ensure consistent delivery of high-quality training.
  • Gather feedback from participants and stakeholders to refine and improve training programs and materials. 

 

WHAT YOU’LL BRING: 

  • A bachelor's degree in Human Resources, Training and Development, Education, Business Administration, or a related field is often preferred. 
  • Industrial organizational psychology degree preferred. 
  • 1-3 years of relevant experience.  
  • Knowledge and experience with E-Learning authoring software and tools such as Articulate, Rise360, PowerPoint, iSpring, Storyboard, and similar programs. 
  • Familiarity with instructional design principles, adult learning theories, and training methodologies is beneficial.
  • Strong verbal and written communication skills are essential for delivering training sessions, creating training materials, and effectively communicating with participants and trainers.
  • Strong organizational skills.  
  • The ability to identify training needs, develop solutions, and adapt training programs based on feedback and evaluation is important.
  • Experience in project management, including planning, execution, and evaluation is beneficial.  

 

YOUR REWARD: 

Join the fastest growing tech company in the world servicing over 50,000 companies globally! Earn a competitive compensation package that allows you to focus your attention on your passion in the exciting field of technology.  

 
A benefits package including:  

  • Coverage for medical, dental, vision, life and disability
  • Paid Parking
  • Paid Holidays
  • Generous PTO
  • Casual and fun work environment
  • Education assistance may be available

Join the Kaseya growth rocket ship and see how we are #ChangingLives !

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

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